Recent Articles
Three Keys to Resilience…….Got Bounce?

Three Keys to Resilience…….Got Boun...

Resilience is the new skill. Even winners sometimes fumble. Bouncing back is the key.— Rosabeth Moss Kanter, HBR Blog Network, 7.17.13 Whether it’s this year’s endless arctic winter, the Olympic coverage (with its thrills of victory and...
Leaders As Go-Givers

Leaders As Go-Givers

 ‘Tis the season for thanking and giving, and a time for refection. Lately I’ve been considering the gift of time. Have you ever been the recipient of a gift of time from someone — who also expected nothing in return?...
Cheers for the New York State Dispute Resolution Association (NYSDRA) Conference

Cheers for the New York State Dispu...

I’m a board member of the New York State Dispute Resolution Association (NYSDRA), and recently participated in our annual conference. This year’s event featured sessions in social media strategies for professionals, emotional...
Ten Ways to Avoid the Slights and Snubs of Microinequities

Ten Ways to Avoid the Slights and S...

In my last post, I explored how encouraging creativity and fun at work can enhance employee engagement and productivity. I’ve recently considered an unsettling topic related to engagement — how inadvertent slights and snubs experienced in...
Productivity — What’s Fun Got to Do with It?

Productivity — What’s Fun Got...

Making the case for fun With all of today’s concerns about maintaining employment, it could seem risky to endorse having fun at work. Who would rock the boat by campaigning for a fun work environment? Well, it turns out that there are...